Key Digital Trends 2014 Infographic

Customer Experience

This infographic is worthy of a post and a share, we recently found it on the Econsultancy blog.

The data is based on the 2014 Digital Trends Briefing

It’s interesting to see that whilst 2013 was the year of recognising the importance of customer experience, many will be spending 2014 actually improving it.

Digital-Trends-2014

Original Source: Econsultancy Blog

By 2018, 42.4% of world’s population will be plugged into the internet, with around 3.6 bn people able to access it at least once a month.
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